Last Revised: December 14, 2021
712 H St NE PMB 12
Washington, DC 20002
Phone number: (813) 530-8760
Types of Data We Collect. We collect personal information from users, as described below.
Information You Provide to Us
- If you use our Service, we may collect personal information from you, such your first and last name, username and password if you create an account to log in to our network (“Account”).
- If you are a Patient and you provide us, or authorize your Healthcare provider to provide us, with protected health information such as images, medical history, and symptoms we will collect this in order to provide you the Services.
- If you choose to do so, you may upload video/audio/screen recordings, captured through the use of the Site.
- If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
- We may also collect personal information, such as employment, license information, treatment sites, and other information as may be required for provision of the Services. We will always ask you for your consent to collect this information.
Information Collected via Technology for Visitors to Our Website
- Log Files. As is true of most websites and mobile applications, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Application, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs.
- Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ personal information.
- Information We Receive From Third Parties. We may also receive information about you from third parties. For example, if your insurer (“Insurer”) or employer has paid for or otherwise procured your access to the Services, we may receive personal information about you from that Insurer in order to set up your Account and provide you the Services. We will always ask you directly for your consent to use your information when you set up your account with Sitka. If you or your authorized representative consent, we may receive Medical Data from Imaging Centers in order to provide you the Services.
Use of Your Personal Information
General Use. In general, personal information is used either to respond to requests that you make, or to aid us in serving you better. We use your personal information in the following ways:
- to provide and facilitate the Services
- facilitate the creation of and secure your Account on our network;
- identify you as a user in our system;
- provide improved administration of our Services;
- improve the quality of experience when you interact with our Services;
- send you a welcome email to verify ownership of the email address provided when your Account was created;
- send you administrative email notifications, such as security or support and maintenance advisories;
- respond to your inquiries related to employment opportunities or other requests;
- send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of Sitka.
- Creation of Anonymous Data. We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to enhance the content of our Services. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
- Physicians, Employers, and Insurers. In order to provide you the Services, we may provide the personal information we collect, such as your protected health information, to your Health Care Provider, in order to enable them to analyze the images and respond to you. We may also provide your personal information to your Insurer in order to enable them to process your claims (so we can continue to provide you with the Services), and as necessary to provide the Services to you. We will always ensure we have active agreements with these entities and your consent before disclosing this information.
- Third Party Service Providers. We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; to analyze and build user profiles; and/or to provide other services to the Sitka.
Your Choices Regarding Your Information. You have several choices regarding use of information on our Services:
- Changing or Deleting Your Personal Information. You may change any of your personal information in your Account by emailing us at firstname.lastname@example.org, or, if enabled, by logging into your Account and editing your profile. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required by law or regulation to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.
- Do Not Track Signals. Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise our policy on responding to these signals.
- Security. We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.